How can I initiate the shipping process?
Once you've completed the purchase of your vehicle, our team will coordinate with the chosen shipping company to ensure a smooth delivery to your preferred address.
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How long is the process?
Give us 1-2 business days to give your documents the once-over and the thumbs-up from our Pico team. If you're getting antsy or have any questions, our friendly Customer Service crew is all ears at help@ridepico.com. We're here to make sure you ride ...
Can you describe the delivery process?
The day of your delivery, you will receive a text or call letting you know that your agent is preparing your vehicle for delivery or pick up. Please note that if we are delivering your Pico we do our best to arrive on time, but sometimes we can be ...
Can you describe the delivery process?
If you're local, on the day of your delivery, you'll receive a text or call informing you that your agent is preparing your vehicle for delivery or pickup. Please keep in mind that while we strive to be punctual, LA traffic can sometimes cause delays ...
What if I fail the process?
Contact us via help@ridepico.com to discuss your options.
How do I return my Pico after my subscription is over?
When you're ready to initiate the return process for your vehicle, please contact our dedicated Pico support team at (866) 720-6030. Within 7 days, we'll ensure seamless arrangements for the return. Your cooperation in providing details about your ...