What should I do in case of an accident or emergency?
If you or any involved parties need medical assistance, please call 911 immediately. Once you have confirmed the safety of all involved parties, please reach out to our Customer Service team at (866) 720-6030 or email help@ridepico.com for further assistance. Make sure to exchange contact, driver’s license, and insurance information with all involved parties.
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Do I need Insurance?
We recommend that all riders obtain insurance. In the event of an accident or if something goes wrong with your Pico, you may be responsible for the full amount of repair if it is not covered under the basic coverage. Things like a bent rim, nail in ...
Do I need an insurance?
Even though it is not a legal requirement in California, we recommend that all riders obtain insurance. In the event of an accident or if something goes wrong with your Pico e-scooter, you may be responsible for the full amount of repair if it is not ...
Does it come with anything?
Your Pico comes with lots of extras some other places may charge you for. Every Pico has complimentary support, including a warranty on service repairs related to normal wear and tear. It also comes with a phone holder, USB charger, lock and ...
Are there any guidelines I should follow riding my Pico?
Helmet required We require all riders to wear a DOT approved helmet. Before getting on a Pico: Check your tires, brakes, and lights. Report any damages immediately. Speed limit of 30mph Our SEV can accelerate up to 30mph. Even if the electric motors ...