What should I do if Pico is not working properly?
If you feel that your Pico isn't functioning as it should, please consider if it is still safe to ride. If not, please park it in a safe location and make sure to keep the keys safely on your person. Please immediately inform Pico of your issues at help@ridepico.com.
Members may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal care. You are also responsible for any damage to your PICO. Most common damage or loss includes mirrors, keys or key fobs, flat tires, excessive tire wear, worn brake pads and wheels. Customers are also responsible for a pick-up and re-delivery fee(s) if applicable unless Pico determines the issues were solely due to manufacturer defect.
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Can I add the wheel and tire protection after I rented my Pico?
Unfortunately, we are no longer offering this program to customers.
What is Pico?
At Pico, we believe everyone should have access to eco-friendly mobility that is free from debt and long-term commitment. We provide a mainstream alternative to traditional vehicle buying and leasing. What has begun with electric mopeds and bikes is ...
Can I buy my Pico?
Yes! You have the option to purchase your Pico through Ride Pico. We offer our customers the flexibility to choose between renting and buying based on their preferences and needs. If you decide to buy your Pico, you can explore our selection of ...