How can I change my account settings or update my payment information?

How can I change my account settings or update my payment information?

  • You can update your personal information via your online portal (you should have an email with your link). You can also email help@ridepico.com for additional support.

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    • Do you accept Cash App?

      Pico accepts payments made with Debit cards linked to FDIC insured banks or Credit Cards from major card companies like Visa, Mastercard, and American Express. Regrettably, we are currently unable to process payments made with Prepaid Debit cards, ...

    • Can I have multiple users on one account?

      Your account is linked to your own name. You must be the only person to ride your Pico.

    • What payment methods does Pico accept?

      We accept both credit or debit card payments.

    • What personal information is required to subscribe?

      You must be over 18 years old You must have a valid U.S. driver’s license for e-moped or Solo rentals You must have a valid U.S. driver’s license or CA-issued ID card for e-bike rentals An active credit or debit card in your name A valid home address ...

    • What personal information is required to buy to a Pico?

      You must be over 18 years old You must have a valid U.S. driver’s license for e-moped or Solo You must have a valid U.S. driver’s license or CA-issued ID card for e-bike purchases An active credit or debit card in your name A valid home address